Terms and Conditions

BigValue.Shop T&C

i. Definitions:

• “Website” or “Site”

The terms “Website” or “Site” refer to the ecommerce platform BIGValue.Shop specializes in selling Indian products to customers worldwide through the internet.

• “User” or “Customer”

The terms “User” or “Customer” refer to any individual or entity who accesses, browses, or makes a purchase from the Site. Users must be at least 18 years of age or have the consent of a parent or guardian to use the Site.

• “Products”

The term “Products” refers to the items offered for sale on the Site, including but not limited to clothing, accessories, home decor, handicrafts, and other goods that represent India’s rich culture and heritage.

• “Seller”

The term “Seller” refers to the company, individual, or entity responsible for listing, selling, and delivering the Products through the Site.

• “Content”

The term “Content” refers to any text, images, graphics, audio, video, or other material made available on the Site, including Product descriptions, reviews, and user-generated content.

• “Order”

The term “Order” refers to a request made by the User to purchase one or more Products from the Site. An Order is considered complete when the User has provided all required information, completed the payment process, and received an order confirmation from the Site.

ii. Introduction:

• Overview of the ecommerce website

BIGValue.Shop, hereinafter referred to as the “Website” or “Site,” is an online platform that specializes in selling Indian products to customers worldwide. BIGValue.Shop offers a wide range of products, including Ayurveda products, accessories, home decor, handicrafts, and other items that showcase India’s rich culture and heritage.

• Purpose of the Terms and Conditions

The purpose of these Terms and Conditions is to establish a legally binding agreement between the user (“User” or “Customer”) and the Site. By accessing, browsing, or using the Site, the User agrees to comply with and be bound by these Terms and Conditions.

• Acceptance of Terms and Conditions

By using BIGValue.Shop or placing an order, the User confirms their acceptance of these Terms and Conditions. If the User does not agree to the Terms and Conditions, they should immediately cease using the Site. The Site reserves the right to refuse service to any User who does not accept or comply with these Terms and Conditions.

• Modifications to Terms and Conditions

The Site may modify or update these Terms and Conditions at any time without prior notice. It is the User’s responsibility to review the Terms and Conditions periodically for any changes. Continued use of the Site after any changes to the Terms and Conditions will constitute the User’s acceptance of such changes.

iii. User Account and Registration

• Account creation

To make a purchase on BIGValue.Shop, Users may be required to create an account. During the account creation process, Users must provide accurate and complete information, including their name, email address, phone number, and a unique password.

Users may also be given the option to sign up using their social media accounts, such as Facebook or Google. By choosing this option, Users grant the Site permission to access and use their public profile information.

• Account security and confidentiality

Users are responsible for maintaining the confidentiality of their account information, including their password. Users must immediately notify BIGValue.Shop of any unauthorized use of their account or any other security breach.

BIGValue.Shop will not be liable for any loss or damage arising from the User’s failure to maintain the confidentiality of their account information. Users may be held liable for any losses incurred by the Site or any other User due to unauthorized use of their account.

• Account Termination

BIGValue.Shop reserves the right to terminate a User’s account at its sole discretion, including but not limited to cases of violation of the Terms and Conditions or any applicable laws and regulations.

Users may terminate their account at any time by contacting the BIGValue.Shop’s customer support. Upon account termination, all data associated with the User’s account will be deleted, and any pending Orders may be canceled. The User will not be entitled to a refund for any Orders that were not yet fulfilled at the time of account termination.

iv. Product Listings and Pricing:

• Product Listings

BIGValue.Shop strives to provide accurate and up-to-date information about the Products, including descriptions, images, availability, and any other relevant details. However, the Site does not guarantee the accuracy, completeness, or reliability of the Product information and is not responsible for any errors or omissions in the Product listings.

BIGValue.Shop may occasionally revise, update, or remove Product listings without prior notice. Users should always refer to the most current information available on the Site when making purchasing decisions.

Product images on the Site are for illustrative purposes only and may not accurately represent the actual appearance, color, size, or other attributes of the Products. Users should refer to the Product descriptions and specifications for detailed information about the Products.

• Pricing

The prices of the Products on the Site are displayed in the currency specified by the Site. They are exclusive of any applicable taxes, duties, shipping, and handling charges unless otherwise indicated.

BIGValue.Shop reserves the right to change the prices of the Products at any time, without prior notice. The price charged for a Product will be the price in effect at the time the Order is placed and will be set forth in the Order confirmation. Users should review the total amount payable, including taxes, duties, shipping, and handling charges, before confirming their Order.

In the event of a pricing error on BIGValue.Shop, the Site reserves the right to correct the error and charge the correct price, or to cancel the affected Orders and refund the amount paid by the User. BIGValue.Shop will notify the User of any such pricing errors and give them the option to proceed with the Order at the correct price or to cancel the Order and receive a refund.

BIGValue.Shop may offer promotional prices, discounts, or other special offers from time to time, which may be subject to specific terms and conditions, such as limited availability, expiration dates, or restrictions on use. Users should carefully review the terms and conditions of any promotional prices or special offers before making a purchase.

• Price Comparisons and Savings

BIGValue.Shop may display price comparisons or estimated savings on certain Products, which are based on the comparison of the Site’s prices with the prices of similar products available from other sellers or the manufacturer’s suggested retail price.

Price comparisons and estimated savings are provided for informational purposes only and do not guarantee the accuracy or availability of the compared products or the actual savings. Users should independently verify the prices and availability of the compared products before making a purchase decision.

• Taxes and Duties

Users are responsible for paying any applicable taxes, duties, or other charges related to their purchase of the Products, as required by the laws and regulations of their country of residence or delivery destination.

BIGValue.Shop may display an estimate of the applicable taxes and duties during the checkout process, based on the User’s shipping address and the tax and duty rates applicable to the Products. However, the actual taxes and duties payable may differ from the estimated amount, and Users are responsible for paying any additional amounts required by the applicable laws and regulations.

v. Order Placement and Payments:

• Placing Orders

Users can place orders for Products through the Site by adding the desired items to their shopping cart, providing the required shipping and billing information, and confirming the payment details.

Users must review the order summary, including the Products, quantities, prices, taxes, shipping, and handling charges, before submitting the order. By submitting the order, the User agrees to be bound by these Terms and Conditions and to pay the total amount due for the Products and any applicable taxes, shipping, and handling charges.

The receipt of an order confirmation by email does not constitute the Site’s acceptance of the order. BIGValue.Shop reserves the right to refuse or cancel any orders, in whole or in part, at its sole discretion, for reasons including but not limited to product availability, pricing errors, or suspected fraud.

• Payment Methods

BIGValue.Shop accepts only prepaid orders through recognized credit and debit cards. Users must provide valid and up-to-date payment information when placing their order.

BIGValue.Shop accepts only prepaid orders through recognized credit and debit cards, including Visa, MasterCard, American Express, and other major providers.

By submitting the payment information, the User authorizes the Site and its payment processor to charge the total amount due for the order, including the Product prices, taxes, shipping, and handling charges, to the provided credit or debit card.

The Site uses secure payment processing methods and takes reasonable precautions to protect Users’ payment information. However, the Site is not responsible for any unauthorized charges, fraud, or other security breaches involving Users’ payment information.

• Payment Verification and Fraud Prevention

BIGValue.Shop may implement additional payment verification procedures or fraud prevention measures to ensure the security and integrity of Users’ transactions. These measures may include, but are not limited to, verifying the User’s identity, billing address, or payment information, or requiring the User to provide additional documentation or information.

Users must cooperate with any payment verification or fraud prevention procedures and provide the requested information or documentation in a timely manner. Failure to do so may result in the delay or cancellation of the User’s order.

• Order Processing and Confirmation

BIGValue.Shop will process the User’s order upon successful completion of the payment verification and fraud prevention procedures. BIGValue.Shop will send an order confirmation by email, which will include the order details, shipping information, and estimated delivery date.

Users must review the order confirmation and notify BIGValue.Shop customer support immediately if they find any discrepancies or errors in the order details. BIGValue.Shop is not responsible for any delays, additional costs, or other issues arising from the User’s failure to provide accurate and complete order information.

• Changes and Cancellations

Users may request changes or cancellations to their orders by contacting BIGValue.Shop customer support within 4 hours of placing it or before it is shipped, whichever occurs earlier. To cancel your order, please call on +918708758707 in business hours. BIGValue.Shop will make reasonable efforts to accommodate the User’s request, but cannot guarantee that the changes or cancellations can be made once the order has been processed or shipped.

Note: Shipment Tracking numbers are sent manually via email during office timings by the customer service team and thus not to be treated as actual shipping time.

BIGValue.Shop reserves the right to charge a restocking or cancellation fee, or to deduct any applicable fees from the refund amount, for any orders that are changed or canceled at the User’s request after the order has been processed or shipped.

In case of shipped products, If the User chooses to cancel the Order, they will not be entitled to a refund, and the Site may charge a restocking fee or deduct the cost of return shipping from any store credit issued.

vi. Shipping and Delivery

• Shipping Methods & Carriers

BIGValue.Shop partners with various reputable carriers to deliver Orders to Users, both domestically and internationally. The available shipping methods and carriers may vary depending on the User’s location and the nature of the Products ordered.

During the order process, Users will be provided with available shipping options, estimated delivery times, and associated shipping fees.

• Shipping fees

Shipping fees are calculated based on the package’s weight, dimensions, and destination. BIGValue.Shop may offer free shipping promotions or discounts at its discretion. These promotions may be subject to terms and conditions, such as a minimum purchase amount or specific delivery locations.

• Delivery Estimates

BIGValue.Shop provides estimated delivery times for each shipping method during the order process. These estimates are based on the carrier’s standard delivery times and may be subject to change due to factors beyond the BIGValue.Shop control, such as customs delays, holidays, or weather conditions.

BIGValue.Shop is not responsible for any delays in delivery and cannot guarantee that the Products will be delivered within the estimated time frame. Users are advised to track their shipment and contact the customer support team directly for any updates or concerns related to delivery.

• Shipping Restrictions

Certain Products may be subject to shipping restrictions due to their size, weight, or the destination country’s import regulations. BIGValue.Shop will provide information on any shipping restrictions during the checkout process or on the Product’s detail page.

Users are responsible for ensuring that the Products they order can be legally imported into their destination country. BIGValue.Shop is not liable for any packages that are confiscated, delayed, or returned due to shipping restrictions or import regulations.

• International Shipping

BIGValue.Shop ships Products to various countries worldwide. However, Users should be aware that international shipments may take 10-15 days or longer to deliver due to customs processing times and the distance between the origin and destination countries.

International Users are responsible for complying with their country’s import regulations and paying any applicable customs duties, taxes, or fees.

• Customs and import duties

For international shipments, Users may be subject to customs duties, taxes, or fees levied by their destination country. These charges are not included in the Product prices or shipping fees displayed on the Site and are the User’s responsibility to pay.

BIGValue.Shop has no control over these charges and cannot predict their amount. Users are advised to contact their local customs office for more information on import regulations and any applicable fees.

vii. Returns, Refunds, and Exchanges

• Return Policy

We strive to ensure that our customers receive products that meet their expectations. However, if you receive a product that is defective, damaged, or does not match the product description, you can return it within 15 days of delivery after. We request our customers to raise the return request within 7 days of delivery. In case of any defective product or damaged package delivery, kindly inform us with genuine unboxing videos and photos within 48 hours of the delivery. Once we receive the return request, we will notify the concerned department, and approval will be based on the investigation findings and management’s approval. Only valid return requests will be entertained after discussion with management. Kindly read our Return & Refund Policy carefully before making any return request.

• Refunds Policy

Not all products are eligible for refunds. Still, if the products are returned, we can exchange the requested product or refund the money after deducting applicable shipping and processing charges. Once the returned Product(s) have been received and inspected by the Site, the User will be notified of the approval or rejection of their refund. Kindly read our Return & Refund Policy carefully before making any request.

• Cancellation of returned Orders

If the User chooses to cancel the Order, they will not be entitled to a refund, and the Site may charge a restocking fee or deduct the cost of return shipping from any store credit issued.

viii. User Conduct and Prohibited Activities

• User Conduct

Users are expected to use the Site responsibly and in compliance with these Terms and Conditions and all applicable laws, regulations, and customs.

Users must not engage in any activity that could harm the Site, its Content, or the Products, or interfere with other Users’ access to or use of the Site and its services.

• Prohibited Activities

Users are strictly prohibited from engaging in any of the following activities:

• • Creating multiple User accounts, using a false identity or providing false or misleading information during the account registration process.
  • Using BIGValue.Shop for any illegal or unauthorized purposes, or in a manner that violates any applicable laws or regulations.
  • Accessing, tampering with, or using non-public areas of the Site or its computer systems, or attempting to gain unauthorized access to the Site, its Content, or User accounts.
  • Using any automated systems, including but not limited to robots, spiders, or scrapers, to access, monitor, or copy the Site or its Content without the BIGValue.Shop prior written consent.
  • Engaging in any activity that could disrupt, overburden, or impair the proper functioning of the Site, its servers, or networks, or interfere with any other User’s access to or use of BIGValue.Shop and its services.
  • Transmitting any viruses, worms, or other malicious software that could damage, disrupt, or compromise the Site, its Content, or the Products.
  • Attempting to reverse engineer, decompile, or disassemble any software used by BIGValue.Shop or its services.
  • Posting, uploading, or transmitting any content that is defamatory, obscene, offensive, threatening, harassing, or otherwise objectionable, or that violates any third party’s rights, including intellectual property rights, privacy rights, or other applicable laws and regulations.
  • Using BIGValue.Shop to send unsolicited advertising, promotional materials, or spam, or to engage in any form of phishing, spoofing, or other fraudulent activities.
  • Collecting, using, or disclosing any personal information about other Users without their express consent or in violation of the Privacy Policy.
  • Reselling, redistributing, or otherwise commercializing BIGValue.Shop, its Content, or the Products without the BIGValue.Shop prior written consent.
• Enforcement and Consequences

BIGValue.Shop reserves the right, at its sole discretion, to monitor and enforce compliance with these Terms and Conditions, and to take appropriate action against any User who violates the User Conduct or engages in Prohibited Activities.

Actions may include, but are not limited to, issuing warnings, suspending or terminating the User’s account, removing or modifying the offending content, reporting the violation to law enforcement authorities, or taking legal action.

Users are responsible for any damages, losses, or expenses incurred by the Site or any third party as a result of their violation of these Terms and Conditions or engagement in Prohibited Activities.

ix. Third-Party Links and Services

• Third-Party Links

BIGValue.Shop may contain links to third-party websites, resources, or services that are not owned, controlled, or operated by the Site. These links are provided for User convenience and reference only and do not imply any endorsement, approval, or recommendation by the Site of the third-party websites or their content, products, or services.

Users acknowledge and agree that BIGValue.Shop is not responsible or liable for the availability, accuracy, quality, or reliability of any third-party websites, resources, or services, or for any loss or damage that may arise from their access to or use of such third-party websites or their content, products, or services.

Users are responsible for reviewing the terms and conditions and privacy policies of any third-party websites they visit and for complying with those terms and conditions and privacy policies. BIGValue.Shop Terms and Conditions and Privacy Policy do not apply to any third-party websites, resources, or services.

• Third-Party Services

BIGValue.Shop may integrate or offer access to certain third-party services, such as payment processors, shipping providers, or social media platforms, to facilitate the provision of its services and enhance User experience.

Users acknowledge and agree that their access to and use of any third-party services are subject to the terms and conditions and privacy policies of those third-party service providers, and that BIGValue.Shop is not responsible or liable for the availability, functionality, performance, or reliability of any third-party services, or for any loss or damage that may arise from their access to or use of such third-party services.

BIGValue.Shop does not provide any warranties or representations with respect to the third-party services and expressly disclaims any liability arising from the use of such services. Users are responsible for reviewing and complying with the terms and conditions and privacy policies of any third-party service providers they interact with through BIGValue.Shop website.

• Indemnification

Users agree to indemnify, defend, and hold harmless BIGValue.Shop, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to their access to or use of any third-party websites, resources, or services, their violation of any third-party terms and conditions or privacy policies, or any infringement or misappropriation of any intellectual property rights or other rights of any third party.

This indemnification obligation will survive the termination or expiration of these Terms and Conditions and the User’s use of BIGValue.Shop and its services.

x. Intellectual Property Rights

Copyright

All Content on BIGValue.Shop, including but not limited to text, images, graphics, logos, icons, audio, video, and software, is the property of BIGValue.Shop or its content providers and is protected by Indian and international copyright laws.

Users may not copy, reproduce, distribute, modify, or create derivative works from any Content on the Site without the express written permission of BIGValue.Shop or the respective copyright owner.

• Trademarks

BIGValue.Shop name, logo, and any associated service marks or trade names are trademarks of the Site and may not be used without the BIGValue.Shop’s prior written consent.

All other trademarks, product names, and company names or logos appearing on BIGValue.Shop are solely for reference purposes. BIGValue.Shop does not claim any ownership of, nor assumes responsibility for, any third-party properties and related services. Users are advised to obtain written consent from the respective owners prior to utilizing any trademarks or other properties belonging to third parties.

• License and Site access

The Site grants Users a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for personal, non-commercial purposes. This license does not include any rights to download, copy, modify, or resell any Content, except as expressly permitted by BIGValue.Shop or the copyright owner.

Users may not use any data mining, robots, or similar data gathering and extraction tools on the Site, or frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information without the BIGValue.Shop’s prior written consent.

• User-generated content

Users may have the opportunity to submit content to the Site, such as product reviews, comments, or photos. By submitting any content, the User grants the Site a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

Users represent and warrant that they own or otherwise control all the rights to the content they submit, that the content is accurate, and that it does not infringe upon any third party’s rights or violate any applicable laws or regulations.

• Reporting Intellectual Property Infringement

If a User believes that their copyright or trademark rights have been infringed upon by content on BIGValue.Shop, they should notify the BIGValue.Shop’s customer support for intellectual property claims by providing a written notice containing the necessary information as required by applicable laws.

Upon receipt of a valid infringement notice, BIGValue.Shop will take appropriate action, such as removing or disabling access to the allegedly infringing content and, if applicable, terminating the responsible User’s account.

xi. Limitation of Liability and Disclaimer of Warranties

Disclaimer of warranties

BIGValue.Shop and its Content are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

BIGValue.Shop does not warrant that the Site, its Content, or the Products will be error-free, uninterrupted, secure, or free from viruses or other harmful components, or that defects will be corrected. Users use the Site and its Content at their own risk.

• Limitation of liability

To the fullest extent permitted by applicable law, BIGValue.Shop, its parent company, subsidiaries, affiliates, officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from the use of, or the inability to use, the Site or its Content.

In no event shall BIGValue.Shop’s total liability for any damages, losses, or causes of action, whether in contract, tort, or otherwise, exceed the amount paid by the User for the Products purchased through the Site.

• Indemnification

Users agree to indemnify, defend, and hold harmless BIGValue.Shop, its parent company, subsidiaries, affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with their access to or use of the Site, their breach of these Terms and Conditions, or their infringement or violation of any third party’s rights, including intellectual property rights, privacy rights, or other applicable laws and regulations.

• Applicable law and jurisdiction

These Terms and Conditions, BIGValue.Shop, its Content, and the Products, along with any disputes, claims, or controversies arising from or related to them, are governed by the laws of Uttar Pradesh, India. Users agree that any legal action or proceeding shall be brought exclusively in the court located in Ghaziabad, Uttar Pradesh, India.

• Severability

Suppose any provision of these Terms and Conditions is deemed invalid, unlawful, void, or unenforceable by a court of competent jurisdiction. In that case, such provision shall be severed from these Terms and Conditions, and the remaining provisions shall remain in full force and effect.

• Waiver

The failure of BIGValue.Shop to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision, and no waiver of any provision shall be effective unless made in writing and signed by the party waiving such right or provision.

xii. Privacy Policy and Data Protection

• Privacy Policy

BIGValue.Shop is committed to protecting the privacy of its Users and has established a Privacy Policy that governs the collection, use, and disclosure of personal information on BIGValue.Shop. By using the Site, Users agree to the terms of the Privacy Policy and consent to the collection, use, and disclosure of their personal information in accordance with the Privacy Policy.

The Privacy Policy is incorporated into these Terms and Conditions by reference and can be accessed on BIGValue.Shop or through a link provided in the footer of the Site.

• Data protection

BIGValue.Shop has implemented appropriate technical and organizational measures to protect the personal information of its Users from unauthorized access, disclosure, alteration, or destruction.

BIGValue.Shop may use third-party service providers to process personal information on its behalf, such as payment processors or email service providers. These third parties are required to maintain the confidentiality and security of the personal information they process and are prohibited from using it for any other purpose.

• Cookies

BIGValue.Shop may use cookies and other tracking technologies to enhance the User experience, analyze Site usage, and deliver personalized content and advertisements. By using BIGValue.Shop, Users consent to the use of cookies and other tracking technologies in accordance with the Privacy Policy. Users can manage their cookie preferences through their web browser settings.

xiii. Amendments and Modifications to the Terms and Conditions

• Changes to the Terms and Conditions

BIGValue.Shop reserves the right to amend, modify, or update these Terms and Conditions at any time, at its sole discretion. Any changes to the Terms and Conditions will be effective immediately upon posting on the Site, and Users will be deemed to have accepted the revised Terms and Conditions by continuing to access or use the Site after the changes have been posted.

Users are encouraged to periodically review these Terms and Conditions to stay informed of any updates or changes. The date of the last update will be indicated at the top of the document.

• Notification of changes

BIGValue.Shop may, but is not obligated to, notify Users of significant changes to the Terms and Conditions by email or by displaying a prominent notice on the Site. Users are responsible for providing and maintaining a current and valid email address for receiving such notifications.

If a User does not agree to the revised Terms and Conditions, they must immediately discontinue their access to and use of the Site and its services. Continued access or use of the Site after the changes have been posted constitutes the User’s acceptance of the revised Terms and Conditions.

• User’s Responsibility

It is the User’s responsibility to review these Terms and Conditions regularly and to stay informed of any changes or updates. Ignorance of the revised Terms and Conditions will not exempt Users from complying with the updated terms.

Users who do not agree with any changes to the Terms and Conditions should immediately cease accessing and using the Site and its services.

xiv. Miscellaneous

• Entire agreement

These Terms and Conditions, together with any additional terms, policies, or agreements referenced herein or posted on the Site, constitute the entire agreement between the User and BIGValue.Shop concerning the access to and use of the Site, its Content, and the Products, and supersede any prior or contemporaneous agreements, whether written or oral, between the User and BIGValue.Shop.

In the event of a conflict or inconsistency between these Terms and Conditions and any additional terms, policies, or agreements, the provisions of these Terms and Conditions shall prevail.

• No Agency or Partnership

Nothing in these Terms and Conditions shall be construed as creating any agency, partnership, joint venture, or another form of joint enterprise between the User and BIGValue.Shop. The relationship between the User and the Site is solely that of independent contracting parties.

BIGValue.Shop is not an agent of the User and has no authority to act on behalf of the User or to bind the User to any obligations.

• Force Majeure

BIGValue.Shop shall not be liable for any delay or failure to perform its obligations under these Terms and Conditions if such delay or failure is due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

In a force majeure event, BIGValue.Shop will make reasonable efforts to notify the User and minimize the impact on its services. BIGValue.Shop’s obligations under these Terms and Conditions will be suspended for the duration of the force majeure event. At its discretion, BIGValue.Shop may extend any time-sensitive deadlines or cancel affected Orders.

xv. Contact Information

• Customer support

Users should contact the BIGValue.Shop customer support team if they have any questions, concerns, or complaints regarding these Terms and Conditions, BIGValue.Shop, it’s Content, or the Products. BIGValue.Shop’s customer support can be reached via email, phone, or through a contact form available on the Site.

BIGValue.Shop aims to respond to all inquiries promptly and efficiently. Users are encouraged to provide as much information as possible in their communications to help facilitate a quick and accurate response.

• Feedback & Suggestions

BIGValue.Shop welcomes user feedback and suggestions to improve the Site, its Content, and its Products. Users can submit their feedback and suggestions through BIGValue.Shop’s customer support or any other available communication channels.

By submitting feedback or suggestions, Users grant BIGValue.Shop a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such feedback and suggestions throughout the world in any media, without any compensation or acknowledgment.

• Reporting Violations

Users who become aware of any violations of these Terms and Conditions or any illegal, unethical, or inappropriate activities on the Site should report them to BIGValue.Shop’s customer support immediately.

BIGValue.Shop will investigate all reports of violations or misconduct and take appropriate action to address any confirmed violations or misconduct, including but not limited to removing the offending content, suspending or terminating the responsible User’s account, or reporting the violation to law enforcement authorities.

• Business Inquiries and Partnerships

For any business inquiries or partnership proposals, Users or third parties should contact BIGValue.Shop’s business development team through the provided contact information on the Site or via email.

BIGValue.Shop is open to exploring mutually beneficial collaborations, partnerships, or other business arrangements that align with its mission, values, and goals.